Privacy Policy

MileClerk collects information you provide directly, including account information (such as your email address and name), saved locations, work-hour settings, and any messages you send through our support channels.

MileClerk also collects trip and usage data, including dates, times, approximate start and end locations, distance, classification, confidence level, and classification reasons.

Device diagnostics such as device type, operating system version, and app performance data may be collected to help improve reliability.

MileClerk uses your information to provide mileage tracking, classify trips, present review queues, prepare summaries, support exports, diagnose reliability issues, and improve the service.

Location and trip data are used solely to provide mileage tracking features. We do not use your data for advertising, and we do not sell personal data to third parties or data brokers.

MileClerk stores data with cloud service providers using industry-standard encryption. Data in transit is protected using TLS 1.2 or higher. Data at rest is protected using AES-256 encryption or equivalent.

Access to your data is limited to MileClerk personnel and service providers who need it to operate and improve the service.

MileClerk shares data with service providers who host our infrastructure, such as cloud hosting services. These providers are contractually bound to protect your data and only use it to provide services to MileClerk.

MileClerk does not sell personal data to third parties, data brokers, or advertising networks.

MileClerk may share data where required by law, legal process, or governmental request, or where necessary to protect the rights, safety, or property of MileClerk, our users, or the public.

You may request access to, correction of, or deletion of your personal data at any time by contacting mileclerk-support@onepingfanventure.com.

You may also request data portability — we will provide your data in a structured, commonly used format.

To request account deletion, please use the Delete Account page or email mileclerk-support@onepingfanventure.com with the subject line "Delete my MileClerk account".

MileClerk is not intended for children under 13 years of age (or 16 in the European Union). We do not knowingly collect personal information from children.

If you are located in the European Economic Area, you have the right to: access your personal data; rectify inaccurate personal data; erase your personal data; restrict processing of your personal data; data portability; object to processing; and lodge a complaint with a supervisory authority.

If you are a California resident, you have the right to: know what personal data is collected about you; request deletion of your personal data; opt out of the sale of your personal data (MileClerk does not sell personal data); and not be discriminated against for exercising your rights.

MileClerk may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date.

For significant changes, we will make a reasonable effort to notify you via email or through the app before the changes take effect.

For privacy questions, data access requests, or deletion requests, contact mileclerk-support@onepingfanventure.com. We will respond within 30 days.